This document is an electronic record in terms of Information Technology Act, 2000 and rules there under as applicable and the provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures. By registering at or merely browsing on Our Site You have agreed to be bound by all of these Terms and Conditions of Service for use and access of the Site. PLEASE ENSURE THAT YOU READ AND UNDERSTAND ALL THESE TERMS AND CONDITIONS BEFORE YOU USE ANY OF THE SERVICES OFFERED ON THE SITE, BECAUSE YOU SHALL BE BOUND BY ALL THE TERMS AND CONDITIONS CONTAINED HEREIN.
If you do not accept any of the Terms and Conditions, then please don’t use the Site or avail any of the Services being provided therein.
You agreeing to these terms and conditions shall operate as a binding agreement between you and KRCLEANFARES in respect of the services offered/availed using the site.
Definitions
All of the defined and capitalized terms in these T&Cs will have the meaning assigned to them here below:
- "Act" means the Payment and Settlement Systems Act, 2007 and any amendment, modification or re-enactment of the same, or any other succeeding enactment for the time being in force.
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“Applicable Laws” shall mean and include all applicable statutes, enactments, acts of legislature or the Parliament, laws, ordinances, rules, by-laws, regulations, notifications, guidelines, policies, directions, directives and orders of any governmental authority, tribunal, board, or a court and applicable international treaties and regulations, in force at the relevant time in India.
Owner
“KRCLEANFARES” shall mean the portal owned and maintained by Kuttiraj Sekar, S/O D.Sekar having office in No. 23, Rengasamy Street,Chrompet,Chennai-44 which caters to the need to the users in booking of all travel needs which includes hotel accommodation booking, Flight booking in domestic and international carriers, train booking, and other transportation services.
“Charges” would mean any charges and fees levied by KRCLEANFARES to the registered customer for the use of the KRCLEANFARES service, a full list of such charges would be available on the KRCLEANFARES website, and may change from time to time. All registered users and Franchisee would be liable to pay these charges for using the KRCLEANFARES service. KRCLEANFARES will be entitled to recover the service charges and the other dues at source from and out of the KRCLEANFARES Coupons lying to the credit of the Customer with the Service Provider. The Customer will also be liable for any Government taxes or levies which may be payable on such service charges levied by krcleanfares.
KRCLEANFARES reserves the right to charge listing fees for certain listings, as well as transaction fees based on certain completed transactions using the services. KRCLEANFARES Further reserves the right to alter any and all fees from time to time, without notice.
The User shall be completely responsible for all charges, fees, duties, taxes, and assessments arising out of the use of the services.
In case, there is a short charging by KRCLEANFARES for listing, services or transaction fee or any other fee or service because of any technical or other reason, it reserves the right to deduct/charge/claim the balance subsequent to the transaction at its own discretion.
Any increase in the price charged by Company on account of change in rate of taxes or imposition of new taxes by Government shall have to be borne by customer.
In the rare possibilities of the reservation not getting confirmed for any reason whatsoever, we will process the refund and intimate you of the same. KRCLEANFARES is not under any obligation to make another booking in lieu of or to compensate/ replace the unconfirmed one. All subsequent further bookings will be treated as new transactions with no reference to the earlier unconfirmed reservation.
"Customer" means the holder of KRCLEANFARES Wallet, an applicant who registers for the KRCLEANFARES services and includes his/her heirs and assignees, be it a user, or dealer who sells or resells KRCLEANFARES coupons.
“Merchant” shall mean an individual or organization that accepts payment for their products/ services through KRCLEANFARES Wallet and has executed a Merchant Agreement with KRCLEANFARES.
"Account" refers to the account created by Customer on the Site as well as KRCLEANFARES Mobile App.
“KRCLEANFARES Wallet” or “Wallet” means a pre-paid instrument issued by KRCLEANFARES and/or issued under a co branding arrangement with an entity.
"RBI" means the Reserve Bank of India.
"RBI Regulations" means the Act and regulations made thereunder, the Issuance and Operation of Pre-paid Instruments in India (RBI) Directions, 2009 and any notifications, master circulars, instructions or guidelines issued and updated by the RBI from time to time, in relation to the same.
"Services" includes the facilitation of payments to the Merchant for the products/services availed by the Customer through KRCLEANFARES Wallet and enabling of receipt of such payments by the Merchant.
“Site” shall mean www. KRCLEANFARES.com and such other websites and mobile applications as may be developed by KRCLEANFARES from time to time.
"Terms and Conditions of Service" or "T&Cs" refers to the terms and conditions that are available at the Site for the use of Services.
“Transaction" shall mean every payment request/order placed by the Customer using KRCLEANFARES Wallet.
“Wallet to Wallet Transfer” is service available wherein you can transfer funds from Your KRCLEANFARES Wallet to another KRCLEANFARES Wallet, provided that both Wallets (i.e. transferee Wallet and transferor Wallet) are held with the same entity which has a co-branding arrangement with KRCLEANFARES.
“Wallet to Bank Transfer” is service available wherein you can transfer funds from Your KRCLEANFARES Wallet to a designated savings or current bank accounts.
"We/we", "Our/our" or "Us/us" “Service Provider” refers to KRCLEANFARES / KRCLEANFARES and shall include its successors and assignees.
"You/you", “Your/your” or “Yourself/yourself” shall mean reference to Customer or his representative and any other user accessing the Site.
For the purpose of these T&Cs wherever the context so requires "You" or "User" shall mean any natural or legal person who accesses the Site, including holders of KRCLEANFARES Wallet and Franchisee which allows its customers to purchase goods and services using KRCLEANFARES Wallet as a payment option.
Service Provider has devised an electronic payment system to be known as “KRCLEANFARES” which would be routed through the mobile phones, internet medium and other mediums in the future. This system will consist of a closed user-customer group to be known as Customer. The Customer is one of such Users.
KRCLEANFARES is a service by the Service Provider to the Customers which will primarily provide convenience and security to the Customers and for making payments.
Online Card Payments
Visa, Master and American Express Card payments are processed through an online payment gateway system. You need not worry about your card information falling into the wrong hands because your bank will authorize the card transaction directly without any information passing through us. In approximately 25-30 seconds (depending on your internet connection) your bank will issue, using the online payment gateway, an authorization code and confirmation of completion of transaction.
Internet Banking
If you have an internet banking for your account, then you can pay for your order through the respective bank's net banking options and the amount will be automatically debited from your account. Yatra.com processes payments through an online gateway system which enables safe and secure transactions.
Conformation
Your confirmations should be received by email or sms, if you do not receive a confirmation of your purchase/transaction within the stipulated time period, first look into your "spam" or "junk" folder to verify that it has not been misdirected, and if still not found, please contact our call centre.
KRCLEANFARES is not responsible for any errors, omissions or representations on any of its pages or on any links or on any of the linked website pages. KRCLEANFARES does not endorse any advertiser on its web pages in any manner. The Users are requested to verify the accuracy of all information on their own before undertaking any reliance on such information.
The linked sites are not under the control of KRCLEANFARES and KRCLEANFARES is not responsible for the contents of any linked site or any link contained in a linked site, or any changes or updates to such sites. KRCLEANFARES is providing these links to the Users only as a convenience and the inclusion of any link does not imply endorsement of the site by KRCLEANFARES.
Registration
While registering, the User will choose a password and is responsible for maintaining the confidentiality of the password and the account.
The User is fully responsible for all activities that occur while using their password or account. It is the duty of the User to notify KRCLEANFARES immediately in writing of any unauthorized use of their password or account or any other breach of security. KRCLEANFARES will not be liable for any loss that may be incurred by the User as a result of unauthorized use of his password or account, either with or without his knowledge. The User shall not use anyone else's password at any time.
You can register as a user, by providing a valid phone number, Your name, valid and functional e-mail address and any other additional information that RBI Regulations may prescribe to be necessary to satisfy Know Your Customer norms ("KYC Norms"), or other information as We may deem fit. (“Registration Data”).
You shall ensure that the Registration Data provided by you must be accurate, complete, current and true. We shall bear no liability for false, incomplete, old or incorrect Registration Data provided by you.
You hereby expressly consent to receive communications from Us through Your registered phone number and/or e-mail id. You consent to be contacted by Us via phone calls/SMS notifications. You agree that any communication so received by You from Us will not amount to spam, unsolicited communication or a violation of Your registration on the national do not call registry.
You are solely responsible for maintaining the confidentiality of Your Registration Data and will be liable for all activities and Transactions that occur through Your Account and KRCLEANFARES Wallet, whether initiated by You or any third party. The password and other details of the Account should not be shared with any third party. Your Account is non-transferable and is not capable of being sold to a third party. We shall not be liable for any loss that You may incur as a result of someone else using Your password or Account or accessing Your device, either with or without Your knowledge.
In the event of any change in the said information, You agree to promptly update Your Account information to ensure that the communications We intend to send to You are promptly delivered to You and are not sent to any other entity/third party.
We reserve the right to suspend or terminate Your Account with immediate effect and for an indefinite period, if We have a reason to believe that the Registration Data or any other data provided by You is incorrect or false, or that the security of Your Account has been compromised in any way. We reserve the right to suspend or terminate Your Account for reasons including and not limited to any fraud charges against You raised by the bank or concerned authorities and We also reserve the right to share Your information with them for the purposes of investigation.
We allow you to open only one Account in association with Registration Data provided by You.
In case of any unauthorized use of Your Account please immediately reach Us at the support@krcleanfares.com
In case, You are unable to access Your Account or KRCLEANFARES Wallet, please inform Us at support@krcleanfares.com and make a written request for blocking Your Account. We will not be liable for any unauthorized transactions made through Your Account prior to You making a request in writing for blocking and we shall require at least 72 (Seventy Two) Hours to process your request unless in case of force majeure events which are beyond our reasonable control.
Passport information
In case you are flying aboard/out of India with any of the airlines, a KRCLEANFARES representative will contact you for your passport details. Please keep the following details handy:
Passport Details
Passport Number
Issuing Country
Date of Birth (DD/MMM/YY)
Gender
Expiry date of Passport (DD/MMM/YY)
Last name/ Surname of traveller
First name/ Given name of traveller
Middle name of traveller (if any)
